Resources

DLC

DLC Premium LED lighting fixtures represent the gold standard in lighting technology, excelling in energy efficiency, cost savings, environmental impact, and light quality. The DesignLights Consortium (DLC) certification ensures these fixtures meet stringent performance criteria, with the "Premium" label indicating the highest standards. These fixtures undergo rigorous testing to guarantee superior performance, reliability, and durability. They are designed to surpass standard efficiency metrics, providing significant energy savings over their lifetime and translating to lower operational costs and a smaller carbon footprint. By choosing DLC Premium certified products, consumers and businesses support greener practices, reduce their ecological footprint, and benefit from advanced features like smart lighting controls and dimming capabilities. Trusting in the DLC Premium certification ensures the best possible lighting solution, offering unparalleled benefits and peace of mind.

At LevelUp Lighting, we are committed to providing our customers with top-quality lighting solutions, which is why we strive to ensure our offerings deliver superior energy efficiency, cost savings, environmental sustainability, and exceptional light quality. For specific certification details, please refer to the specification sheet for each product. Our dedication to using high-standard lighting products guarantees reliable, high-performance solutions tailored to our customers' needs.

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Color Kelvin

5000K color temperature is ideal for commercial & industrial settings, providing bright, clear light that closely mimics natural daylight. This level of illumination enhances visibility and safety, creating a productive environment for workers. By selecting 5000K, you're choosing a lighting solution that reduces eye strain and improves overall working conditions, making it a smart choice for any commercial or industrial space. Most of our lighting products feature a CCT switch with 3-5 Color options, allowing for easy adjustment of the color temperature to achieve brighter or softer lighting as needed.

Shipping Policy

Discounted Shipping Rates

We are pleased to offer our customers discounted shipping rates through our trusted carrier partners. These partnerships allow us to provide competitive shipping options, ensuring that you receive your orders quickly and affordably.

Shipping Quotes

Shipping costs are calculated and quoted at the time of purchase. This ensures that you receive the most accurate and up-to-date shipping rates based on your order's size, weight, and destination. Simply add the items to your cart and proceed to checkout to view the available shipping options and associated costs.

Order Processing Time

All orders are processed within 3 business days (often same day). Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Methods

We offer a variety of shipping methods to meet your needs, including standard, expedited, and express options. The available shipping methods and estimated delivery times will be presented during the checkout process.

Tracking Your Order

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

Shipping Areas

We currently ship only to the continental United States. Unfortunately, we do not ship to the following locations due to high shipping costs and logistical challenges:

Alaska (AK)
Hawaii (HI)
Puerto Rico (PR)
Guam (GU)
American Samoa (AS)
Northern Mariana Islands (MP)
U.S. Virgin Islands (USVI)
APO/FPO/DPO addresses

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates vary based on the chosen shipping method and destination.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact our customer service manager at Teresa@LevelUpLighting.com

Warranty

Our installation warranty is truely unprecedented in the industry, covering service replacement as well as product replacement for the life of the fixture. In the unlikely event you experience a faulty lighting fixture on any of our installations, we will come out no questions asked and provide the replacement within the warranty period. No need to endure delays in contacting suppliers or manufacturers, providing proof of purchase, or searching for replacement parts for discontinued items, all while left in the dark. Our unprecedented service warranty is a testament to the exceptional quality and durability of our products. They not only meet but exceed warranty standards, ensuring optimal performance for the life of the fixture. Most of our fixtures offer a 5 year manufacturer warranty, see spec sheet on product for more details.